Harry ProtopappasMortgage Loan Originator · NEXA Mortgage, LLC
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Accessibility Statement

This website is operated by Steven “Harry” Protopappas, Mortgage Loan Originator (NMLS #2543750) with NEXA Mortgage, LLC (NMLS #1660690). I am committed to making it accessible and easy to use for everyone. I designed this site with accessibility in mind and continue to improve it.

The Standard I Follow

I work to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

What I Do

  • Use clear structure, headings, and labels throughout the site
  • Provide text alternatives for images and icons
  • Maintain proper color contrast for readability
  • Support full keyboard navigation
  • Add captions or transcripts where media appears
  • Keep forms labeled with clear instructions
  • Test pages when I make updates

Where I Am Improving

Some older pages and third-party tools may not yet fully meet these standards. I am actively working to improve keyboard focus, form labels, and contrast ratios across all pages. If you notice an issue, please let me know.

Compatibility

This site is designed to work with assistive technologies and current versions of Chrome, Safari, Edge, and Firefox. Features may not function identically in older browsers.

Third-Party Content

I occasionally use third-party calculators, forms, or embedded tools. While I cannot fully control their accessibility, I ask vendors to meet WCAG 2.1 AA standards where possible.

Mortgage Services Accessibility

I can provide mortgage application assistance by phone, video, or in person. I accept documents by secure upload, email, or mail. If you need an alternative method or format, contact me and I will find a suitable option.

Feedback and Formal Complaints

If you encounter an accessibility barrier on this site, please tell me which page you were on and what happened. I will review your concern and respond with next steps. If a page cannot be made fully accessible, I will provide equivalent text-based content.

If you believe this site is not meeting accessibility requirements, contact me using the information above. I review this statement and the site on a regular schedule and after major updates.

Ongoing Effort

Accessibility is an ongoing effort, not a one-time task. I am committed to continuing improvement as standards, tools, and this site evolve.

Last updated: October 2026